MSP Features

Lavawall® was built by an MSP for MSPs

Inspired by an MSP for MSPs

Two years after a missing Plex Media Server led to the LastPass breach, the Remote Monitoring and Management (RMM) tools available for Managed IT Service Providers (MSPs) still didn't monitor for it.

Going through industry-specific applications, we noticed many were missing from the big RMM and patching providers. MSPs, insurance providers, and organizations that put their clients at risk need to know about these risks, which lead to the largest number of critical audit findings and breaches

MSP FAQs

Click here for the answers to the most common MSP questions.

By MSPs for MSPs

We built this tool for our own MSP before moving to help other MSPs grow their businesses. As such, we have committed not to be like the MSP vendors we hate with burning passion:
  • No high watermark pricing. Period. Overages are charged month-to-month. If you want to get an annual payment discount, just do what you feel comfortable with and we’ll bill overages by the month so you can shrink and grow without hating the unused spend.
  • Automatic cost decreases. You won’t have to wait until your contract resets. The month your quantities cross the threshold, your costs go down.
  • We won’t chase your customers. If you stop helping them or go out of business, agents will automatically uninstall. If you want to use us in the future with that client, you can reinstall, but we won’t contact your clients.

MSP Directory

We want to support MSPs and bring you more clients. Part of this effort is our MSP Directory, which lists MSPs that companies that are interested in Lavawall® can work with.

To change your listing, please update your profile.

RMM Deployment

Click one of the following for details

MSP features include

  • Multi-client view
  • Dashboards for your whole MSP and for individual client companies
  • Computer replacement prioritization
  • Compliance reports
  • Patch reports
  • Notifications
  • License counts for:
    • Datto SAAS Protect / Backupify
    • Axcient
    • Sophos
    • Panorama9
    • M365