Enhance MSP Tech Efficiency

Faster and better service with lower cost? Yes, really.

Don't wait for your data

In a 15-minute phone call about a performance issue, do your technicians spend 5 minutes waiting to:

  • Log into a slow RMM
  • Connect to the device
  • Load event viewer and task manager
  • Sift through the data
  • Thank the client for their patience
We used to.
With Lavawall®:
  • Single sign-on with M365 make one-click logins on known computers
  • Historical CPU and RAM graphs for running and high-impact applications/processes load nearly instantly without having to connect to the client computer
  • Event log information is magically summarized, sorted, and searchable
  • Time since the last reboot and reasons why the computer needs to be rebooted are easy to access
  • Computers can be easily searched in real time by name, nickname, username, internal and WAN IP addresses, and more.
  • Performance graphs for CPU, RAM, storage, networking, and temperature are visible for years and zoomable down to the range in the last 15 minutes.
In short, call times get reduced by a third, staffing needs don't grow as fast, clients are happier, and life is easier with Lavawall®.

Decreased notifications

Automated notification fatigue is real.

With Lavawall®, you're in control of how often you get notification digests -- and you can combine notifications from several sources, including:

  • Patching
  • Event logs
  • Huntress
  • Antivirus / MDR
  • Microsoft 365
  • Backups
  • Cloudflare
  • Domain expiration
  • Domain configuration
  • ...and more
Lavawall®'s combined notifications reduce distractions, improves productivity, and avoids having issues fall through the cracks.

Proactive replacements decrease support

By using Lavawall®'s proactive system refresh prioritization reports and notifications, computer reliability issues get nearly eliminated.
This virtually eliminates reliability and performance-related complaints.

Sadly, we can't do anything about users who wonder why the USB hub in their monitor doesn't work when they only use an HDMI or DisplayPort cable. We'll leave that relationship building to you.

If you have any questions or need further assistance, feel free to reach out through our chat, phone or email on our contact page!

No credit card required! No minimums!
No high water mark billing!