Syncro packages RMM, PSA, invoicing, and basic remote access in one tool aimed at smaller MSPs. Per-tech pricing and integrated billing are the calling cards.
What Syncro doesn't deliver is a security platform: 7,500+ application patching, 15+ framework GRC, multi-tenant cloud breach detection with endpoint correlation, kernel-free application control, replacement prioritization, and SaaS / shadow-AI discovery are not part of the package.
Lavawall® is what most growing Syncro MSPs reach for once they need a security and compliance layer.
Where Lavawall® wins for MSPs
Lavawall® gives growing Syncro MSPs the security and compliance layer Syncro does not include. CMMC 2.0, CPCSC, SOC 2, HIPAA, PCI DSS, NIST CSF, CIS Controls, and the Canadian privacy bundle all map to Lavawall® evidence automatically.
Multi-tenant identity threat detection and response (ITDR) for M365 / Entra ID / Azure / Google Workspace with endpoint correlation is the second gap. Lavawall® makes it native.
Kernel-free application control, curated SaaS / shadow-AI discovery, and replacement prioritization round out the security layer that Syncro alone can't deliver.
Where Syncro MSP wins
Syncro's all-in-one RMM + PSA + invoicing model is genuinely valuable for smaller MSPs that want one tool and one bill.
For very small MSPs without dedicated security and compliance practice, Syncro alone can be sufficient until growth or client expectations require more.
Feature comparison
| Feature | Lavawall® | Syncro MSP |
|---|---|---|
| All-in-one RMM + PSA + invoicing | Lavawall® focuses on security/GRC; integrates with PSAs | Yes — core product |
| Cross-platform agent (Windows, macOS, Linux) | Full security parity | Yes, basic |
| Public application patch catalog | 7,500+ applications, published openly | OS + bundled third-party |
| Compliance framework mapping | 15+ frameworks with auditor-ready System Security Plan (SSP) and remediation plan (POA&M) | Reports; not GRC platform |
| M365 / Entra ID / Azure breach detection | Native multi-tenant identity threat detection and response (ITDR) | Limited |
| Google Workspace breach detection | Native | Limited |
| Application control without kernel driver | Native | No |
| Curated SaaS / shadow-AI discovery | 1,130+ catalog with user attribution | No |
| Replacement prioritization | Multi-factor scoring | Lifecycle dates |
| Akira ransomware indicator hunter | Native | No |
| Built and used by an audit firm | ThreeShield (CISSP / CISA) | No |
Who should pick which?
Pick Lavawall® if…
Growing Syncro MSPs that need security, GRC, and breach-detection capabilities Syncro doesn't deliver.
Syncro MSPs delivering CMMC 2.0, SOC 2, HIPAA, PIPEDA, or cyber-insurance readiness as a service.
Pick Syncro MSP if…
Very small MSPs who need an all-in-one operational tool with integrated billing and limited security ambitions.
Frequently asked
- Can Lavawall® be deployed through Syncro?
- Yes — PowerShell / bash scripts deploy via Syncro to Windows, macOS, and Linux endpoints.
- Does Lavawall® have its own PSA?
- Lavawall® includes a smart helpdesk (per-named-agent pricing, US$59 / agent / month, unlimited tickets) with device-GUID-linked tickets and AI knowledge-base suggestions. Syncro shops can keep Syncro PSA for invoicing and use the Lavawall® helpdesk for cybersecurity service desk work.
