Update Adobe Creative Cloud to version 6.4.0.361
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CVE Vulnerabilities for Adobe Creative Cloud
| CVE | Published | Severity | Details | Exploitability | Impact | Vector |
| CVE‑2022‑23202 | 2022‑02‑16 17:15:13 | HIGH (7) | Adobe Creative Cloud Desktop version 2.7.0.13 (and earlier) is affected by an Uncontrolled Search Path Element vulnerability that could result in arbitrary code execution in the context of the current user. Exploitation of this issue requires user interaction in that a victim must download a malicious DLL file. The attacker has to deliver the DLL on the same folder as the installer which makes it as a high complexity attack vector. | 1 | 6 | LOCAL |
| CVE‑2021‑43019 | 2021‑11‑23 19:15:08 | HIGH (8) | Adobe Creative Cloud version 5.5 (and earlier) are affected by a privilege escalation vulnerability in the resources leveraged by the Setup.exe service. An unauthenticated attacker could leverage this vulnerability to remove files and escalate privileges under the context of SYSTEM . An attacker must first obtain the ability to execute low-privileged code on the target system in order to exploit this vulnerability on the product installer. User interaction is required before product installation to abuse this vulnerability. | 2 | 6 | LOCAL |
| CVE‑2021‑43017 | 2021‑11‑18 19:15:09 | MEDIUM (4) | Adobe Creative Cloud version 5.5 (and earlier) are affected by an Application denial of service vulnerability in the Creative Cloud Desktop installer. An authenticated attacker with root privileges could leverage this vulnerability to achieve denial of service by planting a malicious file on the victim's local machine. User interaction is required before product installation to abuse this vulnerability. | 1 | 4 | LOCAL |
| CVE‑2021‑28633 | 2021‑08‑24 19:15:13 | MEDIUM (6) | Adobe Creative Cloud Desktop Application (installer) version 2.4 (and earlier) is affected by an Insecure temporary file creation vulnerability. An attacker could leverage this vulnerability to cause arbitrary file overwriting in the context of the current user. Exploitation of this issue requires physical interaction to the system. | 1 | 5 | PHYSICAL |
| CVE‑2021‑28613 | 2021‑09‑27 16:15:09 | HIGH (7) | Adobe Creative Cloud Desktop Application version 5.4 (and earlier) is affected by a file handling vulnerability that could allow an attacker to arbitrarily overwrite a file. Exploitation of this issue requires local access, administrator privileges and user interaction. | 1 | 6 | LOCAL |
| CVE‑2021‑28594 | 2021‑08‑24 19:15:11 | HIGH (8) | Adobe Creative Cloud Desktop Application (installer) version 2.4 (and earlier) is affected by an Uncontrolled Search Path Element vulnerability. An unauthenticated attacker could leverage this vulnerability to achieve arbitrary code execution in the context of the current user. Exploitation of this issue requires user interaction in that a victim must open a malicious file. | 2 | 6 | LOCAL |
| CVE‑2021‑28581 | 2021‑09‑08 14:15:08 | MEDIUM (4) | Adobe Creative Cloud Desktop 3.5 (and earlier) is affected by an uncontrolled search path vulnerability that could result in elevation of privileges. Exploitation of this issue requires user interaction in that a victim must log on to the attacker's local machine. | 0 | 0 | LOCAL |
| CVE‑2021‑28547 | 2021‑09‑29 16:15:08 | MEDIUM (5) | Adobe Creative Cloud Desktop Application for macOS version 5.3 (and earlier) is affected by a privilege escalation vulnerability that could allow a normal user to delete the OOBE directory and get permissions of any directory under the administrator authority. | 0 | 0 | LOCAL |
| CVE‑2021‑21078 | 2021‑03‑12 19:15:15 | MEDIUM (7) | Adobe Creative Cloud Desktop Application version 5.3 (and earlier) is affected by an Unquoted Service Path vulnerability in CCXProcess that could allow an attacker to achieve arbitrary code execution in the process of the current user. Exploitation of this issue requires user interaction | 1 | 6 | LOCAL |
| CVE‑2021‑21069 | 2021‑03‑12 19:15:14 | HIGH (9) | Adobe Creative Cloud Desktop Application version 5.3 (and earlier) is affected by a local privilege escalation vulnerability that could allow an attacker to call functions against the installer to perform high privileged actions. Exploitation of this issue does not require user interaction. | 0 | 0 | NETWORK |
| CVE‑2021‑21068 | 2021‑03‑12 19:15:14 | MEDIUM (6) | Adobe Creative Cloud Desktop Application version 5.3 (and earlier) is affected by a file handling vulnerability that could allow an attacker to cause arbitrary file overwriting. Exploitation of this issue requires physical access and user interaction. | 0 | 6 | PHYSICAL |
| CVE‑2020‑9682 | 2020‑07‑17 00:15:12 | CRITICAL (10) | Adobe Creative Cloud Desktop Application versions 5.1 and earlier have a symlink vulnerability vulnerability. Successful exploitation could lead to arbitrary file system write. | 4 | 6 | NETWORK |
| CVE‑2020‑9671 | 2020‑07‑17 00:15:12 | CRITICAL (10) | Adobe Creative Cloud Desktop Application versions 5.1 and earlier have an insecure file permissions vulnerability. Successful exploitation could lead to privilege escalation. | 4 | 6 | NETWORK |
| CVE‑2020‑9670 | 2020‑07‑17 00:15:12 | CRITICAL (10) | Adobe Creative Cloud Desktop Application versions 5.1 and earlier have a symlink vulnerability vulnerability. Successful exploitation could lead to privilege escalation. | 4 | 6 | NETWORK |
| CVE‑2020‑9669 | 2020‑07‑17 00:15:12 | CRITICAL (10) | Adobe Creative Cloud Desktop Application versions 5.1 and earlier have a lack of exploit mitigations vulnerability. Successful exploitation could lead to privilege escalation. | 4 | 6 | NETWORK |
| CVE‑2020‑24422 | 2020‑10‑21 20:15:14 | HIGH (8) | Adobe Creative Cloud Desktop Application version 5.2 (and earlier) and 2.1 (and earlier) for Windows is affected by an uncontrolled search path vulnerability that could result in arbitrary code execution in the context of the current user. Exploitation of this issue requires user interaction in that a victim must open a malicious file. | 2 | 6 | LOCAL |
| CVE‑2018‑5003 | 2018‑08‑29 13:29:02 | MEDIUM (7) | Adobe Creative Cloud Desktop Application before 4.5.5.342 (installer) has an insecure library loading (dll hijacking) vulnerability. Successful exploitation could lead to privilege escalation. | 0 | 0 | NETWORK |
| CVE‑2018‑4992 | 2018‑05‑19 17:29:02 | MEDIUM (5) | Adobe Creative Cloud Desktop Application versions 4.4.1.298 and earlier have an exploitable Improper input validation vulnerability. Successful exploitation could lead to local privilege escalation. | 0 | 0 | LOCAL |
| CVE‑2018‑4991 | 2018‑05‑19 17:29:02 | HIGH (8) | Adobe Creative Cloud Desktop Application versions 4.4.1.298 and earlier have an exploitable Improper certificate validation vulnerability. Successful exploitation could lead to a security bypass. | 0 | 0 | NETWORK |
| CVE‑2018‑4873 | 2018‑05‑19 17:29:01 | MEDIUM (5) | Adobe Creative Cloud Desktop Application versions 4.4.1.298 and earlier have an exploitable Unquoted Search Path vulnerability. Successful exploitation could lead to local privilege escalation. | 0 | 0 | LOCAL |
| CVE‑2018‑12829 | 2018‑08‑29 13:29:02 | HIGH (8) | Adobe Creative Cloud Desktop Application before 4.6.1 has an improper certificate validation vulnerability. Successful exploitation could lead to privilege escalation. | 0 | 0 | NETWORK |
| CVE‑2017‑3007 | 2017‑04‑12 14:59:02 | MEDIUM (5) | Adobe Thor versions 3.9.5.353 and earlier have a vulnerability in the directory search path used to find resources, related to Creative Cloud desktop applications. | 0 | 0 | LOCAL |
| CVE‑2017‑3006 | 2017‑04‑12 14:59:02 | HIGH (9) | Adobe Thor versions 3.9.5.353 and earlier have a vulnerability related to the use of improper resource permissions during the installation of Creative Cloud desktop applications. | 0 | 0 | NETWORK |
| CVE‑2016‑6935 | 2016‑10‑13 19:59:06 | HIGH (7) | Unquoted Windows search path vulnerability in Adobe Creative Cloud Desktop Application before 3.8.0.310 on Windows allows local users to gain privileges via a Trojan horse executable file in the %SYSTEMDRIVE% directory. | 0 | 0 | LOCAL |
| CVE‑2016‑4158 | 2016‑06‑16 14:59:41 | MEDIUM (7) | Unquoted Windows search path vulnerability in Adobe Creative Cloud Desktop Application before 3.7.0.272 on Windows allows local users to gain privileges via a Trojan horse executable file in the %SYSTEMDRIVE% directory. | 0 | 0 | LOCAL |
| CVE‑2016‑4157 | 2016‑06‑16 14:59:39 | MEDIUM (7) | Untrusted search path vulnerability in the installer in Adobe Creative Cloud Desktop Application before 3.7.0.272 on Windows allows local users to gain privileges via a Trojan horse resource in an unspecified directory. | 0 | 0 | LOCAL |
| CVE‑2016‑1034 | 2016‑04‑12 23:59:32 | HIGH (9) | The Sync Process in the JavaScript API for Creative Cloud Libraries in Adobe Creative Cloud Desktop Application before 3.6.0.244 allows remote attackers to read or write to arbitrary files via unspecified vectors. | 0 | 0 | NETWORK |
Get the IT stuff done that nobody wants to do.
Patch more applications, achieve compliance, and prevent problems while reducing stress with Lavawall®.
Security First
A security tool by security auditors. From Passkeys and Argon2i to source validation and MVSP principles, Lavawall® has you covered.
Constant Improvement
More features and more security added nearly every day.
More patchable programs added every week
While Ninite and other patching tools have had the same patch offerings for decades, we're monitoring stats to keep adding the most useful prorgams.
Details matter
From wrapping TLS communications in extra encryption and uninstalling remote support tools when they aren't used to detailed statistical analysis of system and network performance, Lavawall® goes in-depth.
Chromium extensions and Notification Validation
Lavawall®p; goes beyond patches and breach detection. We also monitor for risky Chromium extensions and allowed notifications that might be part of a phishing or ransomware attack.
Extended Cloud Security
Extend the security features of Cloudflare, Microsoft, Google, Sophos, and other cloud providers to create a Lavawall® of protection
Secure Remote Management
Even if you used breached remote management tools like ScreenConnect through Lavawall® when it was vulnerable, your computers stayed safe because we only install the agent when it needs to be used.
Integrations and automation
Easily deploy, monitor, and analyze security tools like Huntress, AutoElevate, and Sophos. Magically gain details from ZenDesk, ConnectWise, Datto, Panorama9, Microsoft, and Google.
Human and automated support
Get immediate fixes, user notifications, admin notifications -- and even security-certified human level 3 support when our advanced statistical analysis confirms a problem or anomaly.
We are constantly improving the Lavawall® tools to add more value. Some of our most recent changes include:
| 2024‑10‑30 | 0.12.8.195 | Mac update refinements |
| 2024‑10‑25 | 0.12.3.190 | |
| 2024‑10‑21 | 0.12.0.187 | Macos implementaiton, linux and windows improvements |
| 2024‑10‑16 | 0.11.128.186 | Linux stats and system information improvements, improvements for application shutdown |
| 2024‑09‑12 | 0.11.113.171 | CPU Optimizations and Packages reliability improvements |
| 2024‑09‑05 | 0.11.106.164 | Phased deployment enhancements |
| 2024‑09‑04 | 0.11.103.161 | |
| 2024‑09‑02 | 0.11.102.160 | CPU Optimizations and Packages reliability improvements |
| 2024‑08‑30 | 0.11.99.157 | CPU Optimizations and Packages reliability improvements |
| 2024‑08‑29 | 0.11.98.156 | CPU utilization and console event optimization |
| 2024‑08‑28 | 0.11.97.155 | Reliability to detect unusual updates like redistributables. |
| 2024‑08‑27 | 0.11.96.154 | |
| 2024‑08‑26 | 0.11.95.153 | Faster response for reboot requests |
| 2024‑08‑20 | 0.11.92.150 | Additional package upgrade pre-requisites |
| 2024‑08‑15 | 0.11.89.147 | |
| 2024‑08‑06 | 0.11.87.145 | |
| 2024‑07‑26 | 0.11.83.141 | Add resiliency for MAC duplicates and uptime |
| 2024‑07‑25 | 0.11.82.140 | Changes to facilitate cross-platform use. Bitlocker and Windows key refinements |
| 2024‑07‑15 | 0.11.80.138 | Antivirus and temperature added to configuration checks |
| 2024‑07‑15 | 0.11.79.137 | Add configuration checks for execution policy and secure boot |
| 2024‑07‑11 | 0.11.77.135 | load balancing refinements |
| 2024‑07‑10 | 0.11.76.134 | Add additional load balancing and data residency capabilities, add randomness to recurring task timings to decrease server load |
| 2024‑07‑05 | 0.11.74.132 | changes to graph and residual work on user imporsonation |
| 2024‑07‑04 | 0.11.73.131 | Add configuration checks for execution policy and secure boot. |
| 2024‑07‑03 | 0.11.72.130 | Enhanced event log monitoring |
| 2024‑07‑02 | 0.11.71.129 | Add details to Windows updates, enhanced risk metrics for application patches |
| 2024‑06‑19 | 0.11.65.123 | Update resiliancy and garbage collection |
| 2024‑06‑13 | 0.11.60.118 | Enhanced logging |
| 2024‑06‑12 | 0.11.55.113 | Include the primary drive serial number; MAC addresses for built-in wireless, Bluetooth, and ethernet into the device hash to restore uninstalled and reinstalled devices in cases where the motherboard serial is not unique |
| 2024‑06‑07 | 0.11.54.112 | Patch and package uninstall data addition |
| 2024‑06‑05 | 0.11.47.105 | refine per-user registry application listing |
| 2024‑06‑02 | 0.11.45.103 | uninstall and reinstall refinements, refine local logging, refine self-update and uninstall timing |
| 2024‑05‑30 | 0.11.21.79 | various bug fixes and improvements |
| 2024‑05‑28 | 0.11.16.74 | Error logging, registration, and uninstall improvements. |
| 2024‑05‑24 | 0.11.14.72 | applied changes for devices and login commands, changes for registration as well |
| 2024‑05‑22 | 0.11.13.71 | Add Windows computer model, improve Operating System parsing |
| 2024‑05‑21 | 0.11.11.69 | Added additional states for Windows update, flexibility for non-standard program file configurations, support for network diagrams at the switch level, details for Windows editions |
| 2024‑05‑21 | 0.11.10.68 | Add specific cases for Defender patterns and Composer versions. |
| 2024‑05‑17 | 0.11.3.61 | Change Log storage location to c:\program files\Lavawall |
| 2024‑05‑17 | 0.11.1.59 | self-update improvements. |
| 2024‑05‑16 | 0.8.0.55 | error log reporting and management. |
| 2024‑05‑15 | 0.7.0.54 | Websocket resiliency improvements |
| 2024‑05‑09 | 0.6.0.53 | Error log reporting and management. |
| 2024‑05‑01 | 0.5.44.52 | Even more improvements to scheduler |
| 2024‑04‑24 | 0.5.41.49 | Install compatibility with Sandbox |
| 2024‑04‑22 | 0.5.21.29 | Project property changes to enable automated compilation with new features. |
| 2024‑04‑20 | 0.5.20.28 | Add motherboard serial number and company reassignment |
| 2024‑04‑11 | 0.5.4.12 | Automate release notes as part of build process |
| 2024‑04‑03 | 0.5.3.11 | Websocket and service enhancements |
| 2024‑03‑21 | 0.5.2.10 | Enhance zip file validation |
Although the Linux agent code base is mature, dating back to 2006, we're still constantly improving it to add value and compatibility for new distributions. Some of our most recent changes include:
| 2024‑05‑20 | 253 | Added cleanup of old .json files during a re-install |
| 2024‑05‑13 | 252 | Added apt-get update to install |
| 2024‑05‑06 | 248 | Allow restart to use /var/run/reboot-required if needrestart is not installed |
| 2024‑04‑22 | 239 | Improve internal update and version tracking |
| 2024‑04‑15 | 235 | Add support for Yum packages |
| 2024‑04‑08 | 233 | Align patching with Windows patch reporting |
| 2024‑04‑02 | 228 | Add support for needrestart |
| 2024‑03‑04 | 224 | Schedule restarts |
| 2024‑03‑25 | 221 | Add support for apt packages |
| 2024‑03‑18 | 212 | Implement release management |
| 2024‑03‑11 | 202 | Add user login monitoring |
| 2024‑03‑04 | 189 | Enhance installation reliability |
| 2024‑02‑26 | 187 | Exapand triggers to identify if the instance needs to be restarted |
| 2024‑02‑19 | 146 | Improve compatibility for non-AWS instances |
| 2024‑02‑14 | 138 | Add self-uninstall capabilities |
| 2024‑02‑12 | 135 | Enhance scheduling flexibility |
| 2024‑02‑07 | 132 | Add kernel version tracking |
| 2024‑02‑05 | 124 | Add device hash to cryptographic self-update script validation |
| 2024‑01‑29 | 107 | Enhance encryption of patch data |
| 2024‑01‑22 | 98 | Improve how available storage is calculated |
| 2024‑01‑15 | 97 | Move initial tasks from installation file to sub scripts |
| 2024‑05‑21 | 91 | Improve multi-distribution compatibility |
| 2024‑05‑21 | 79 | Improve encryption reliability |
| 2023‑12‑11 | 68 | Enhance cryptographic validation of new scripts before updating |
| 2023‑11‑20 | 62 | Add inner layer of AES encryption in case TLS inspection doesn't allow for a secure connection |
| 2023‑11‑27 | 56 | Additional base cases for resiliancy |
| 2023‑11‑20 | 54 | Additional headers added to authentication process during installation. |
| 2023‑11‑20 | 53 | Enhanced key management |
| 2023‑11‑15 | 51 | Add insecure installation parameter to allow installation in environments with TLS inspection or other machine-in-the-middle situations. |
| 2023‑11‑06 | 42 | Enhance redundant encryption during installation. |
| 2023‑10‑30 | 33 | Improve install-over compatibility |
| 2023‑10‑23 | 18 | Add reboot configuration and scheduling |
| 2023‑10‑23 | 17 | Add self-updating functionality. |
| 2023‑10‑16 | 15 | Add Linux patching information for apt |
| 2023‑10‑09 | 14 | Collect system information |
| 2023‑10‑09 | 13 | Add Linux distribution information |
| 2023‑09‑30 | 12 | Add memory monitoring |
| 2023‑09‑30 | 10 | Add hardware information |
| 2023‑09‑23 | 9 | Add AWS information |
| 2023‑09‑23 | 8 | Add customized schedule capability for configuration updates |
| 2023‑09‑23 | 7 | Add support for package monitoring using package and dpkg logs |
| 2023‑09‑16 | 6 | Add storage data configuration gathering |
| 2023‑09‑16 | 5 | Add CPU information |
Lavawall®'s data gathering approach started with Government and Fortune 50 information security audits. When our founder transitioned from audit and assurance work to a Managed IT Service Provider (MSP), he was shocked that basics like Multi-Factor Authentication were painful to implement in some RMMs like ConnectWise and it was impossible to turn off remote access services in others like Datto RMM and SuperOps.
Lavawall® was built from the ground up with these concerns and the Minimum Viable Secure Product requirements in mind.
Some of the controls we implemented include:
Lavawall® was built from the ground up with these concerns and the Minimum Viable Secure Product requirements in mind.
Some of the controls we implemented include:
- PassKeys as the preferred primary authentication at no additional cost
- Single Sign-on using modern, maintained, and industry-standard protocols for all customers at no additional cost
- Multi-Factor Authentication as a non-negotiable default
- Encrypting communications the same way as TLS again within the TLS tunnel, so we can allow TLS inspection without breaking like Huntress or disclosing security vulnerabilities to eavesdroppers.
- Encouraging external vulnerability reports and customer testing
- Passwords checked against popular disclosed passwords, hashed before they leave your computer, and then stored using Argon2id
- Not requiring the use of passwords at all. We consider them a temporary backup authentication in case you can't use passkeys or SSO.
Lavawall® scanning computers are on dedicated servers in Calgary, Alberta, Canada.
Lavawall® databases and front-end systems are hosted with AWS in Montréal, Québec, Canada.
We send emails through AWS in Ireland and dedicated servers in Calgary, Alberta, Canada.
We send text messages for additional identity verification through Twilio in the United States.
We store executables and pass requests through Cloudflare at your nearest edge location.
We use Cloudflare for risk management, turnstile, and web application firewall services.
We use LeadPages for landing pages.
We use Google and Facebook for analytics on our public-facing pages, but they do not have access to the console.
We integrate with third-party tools, such as Microsoft, Google, Huntress, Screen Connect, Axcient, and Datto in their respective locations. However, you must initiate these integrations through single sign-on or by enabling them in your Lavawall® console.
Lavawall® databases and front-end systems are hosted with AWS in Montréal, Québec, Canada.
We send emails through AWS in Ireland and dedicated servers in Calgary, Alberta, Canada.
We send text messages for additional identity verification through Twilio in the United States.
We store executables and pass requests through Cloudflare at your nearest edge location.
We use Cloudflare for risk management, turnstile, and web application firewall services.
We use LeadPages for landing pages.
We use Google and Facebook for analytics on our public-facing pages, but they do not have access to the console.
We integrate with third-party tools, such as Microsoft, Google, Huntress, Screen Connect, Axcient, and Datto in their respective locations. However, you must initiate these integrations through single sign-on or by enabling them in your Lavawall® console.
Active security by design
Lavawall® is under active development with the latest release on
5+
Interfaces
150+
Monitored Applications
7+
System Metrics
Actively manage your IT with Lavawall®
Patching
Updates Beyond Windows
Lavawall® prevents the 80% of breaches and failed audits due to missing patches and updates.
You can reduce application patching delays from 67 days to nearly immediate with the 150+ applications that Lavawall® monitors and patches.
Patch release monitoring
Monitor everything without having to select packages or “managed applications”
Patch impact classification
Standard and optional Windows patches
The above listing includes products that Lavawall® monitors through public information and/or proprietary statistical analysis.
Although we do have a partner relationship with some of the listed products and companies, they do not necessarily endorse Lavawall® or have integrations with our systems.
Learn More
Flexible Term; Flexible Service
Flexibility for your dynamic business
You need to get your arms around compliance and security and don't want to get locked into “high watermark” monthly invoices or multi-year contracts.
Pay-as-you-need monthly pricing
DIY, full management, and coaching options
CMMI, PCI, SOC2, Canadian Cybersecurity, Minimum Viable Secure Product, and other compliance support
Choose the plan that's right for you
Simple pricing. No hidden fees. Advanced features for you business.
Month
Annual
Get 2 months free with Annual!
DIY
Security-focused RMM
C$3.25 /computer/Month
C$32.50 /computer/Year
-
1 computer
or 1 of the following cloud integrations:
AWS, Axcient, Connectwise, Datto, Google, Huntress, M365, Sophos Central integrations
(each integration counts as 1 computer) -
150+ application patches
-
30-day Logs
-
Security configuration monitoring
-
Anomaly detection
-
CMMI, MVSP, CyberCanda compliance
-
Lavawall® support
-
Sophos MDR: C$13.50/desktopSophos MDR: C$162/desktop
-
Huntress: C$5.40/deviceHuntress: C$64.80/device
-
Available white-label support for end users
-
Level 3+ IT support for IT
-
Weekly IT coaching sessions
Popular
Managed Security & Support
Unlimited end-user support
C$160 /user/Month
C$1,600 /user/Year
-
1 computer/user
Additional devices charged at DIY prices -
AWS, Axcient, Connectwise, Datto, Google, Huntress, M365, Sophos Central integrations
-
150+ application patches
-
90-day Logs
-
Security configuration monitoring
-
Anomaly detection
-
CMMI, MVSP, CyberCanda compliance
-
Lavawall® support
-
Sophos MDR Essentials
-
Huntress
-
White-label email and phone support for end users
-
Level 3+ IT support for IT
-
Weekly IT coaching sessions
-
Automatic discount and upgrade to Support & Coaching after 15 users
Support & Coaching
Improve your IT performance
$2,250 /Month
$22,500 /Year
-
25 computers included
Additional computers charged at DIY prices -
AWS, Axcient, Connectwise, Datto, Google, Huntress, M365, Sophos Central integrations
-
150+ application patches
-
90-day Logs
-
Security configuration monitoring
-
Anomaly detection
-
CMMI, MVSP, CyberCanda compliance
-
Lavawall®-only support
-
Sophos MDR Essentials
-
Huntress
-
White-label email and phone support for 15 users included Additional: C$150/user Additional: C$1,500/user
-
L3 IT support for IT
-
Weekly IT coaching sessions
Frequently Asked Questions
If you can not find answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!
General Questions
The three big catalysts for Lavawall® were:
- Two years after a missing Plex Media Server led to the LastPass breach, the
Remote Monitorign and Management (RMM) tools availabel for Manged IT Service Providers (MSPs)
still didn't monitor for it.
Going through industry-specific applications, we noticed many were missing from the big RMM and patching providers. MSPs, insurance providers, and organizations that put their cleints at risk need to know about these risks, which lead to the largest number of critical audit findings and breaches - After 20 years of writing the same audit findings about system configurations, Payment Card Industry (PCI) compliance, and missing patches, our technical co-founder wanted to make it easier fo avoid these findings
- The existing risk visibility tools for insurance underwriters took a shallow look at Internet-facing risks. They -- along with all businesses -- need a deeper view of the threats that could actually lead to breaches.
Lavawall® breaks vulnerabilities into the following groups:
- Domain risks
- Operating System (OS) patches
- Application patches
- Network vulnerabilities
- Cloud vulnerabilities
- OS configurations
We are currently building more third-party interfaces.
Current interfaces include:
- Axcient*
- Cloudflare
- Connectwise Screen Connect
- Datto RMM
- FreshDesk*
- Huntress
- Microsoft 365
- Panorama9
- ZenDesk
Yes!
You can use your own logo for the console and notifications. You can also use a CNAME to automatically brand your console.
Note: you cannot currently re-proxy the CNAME to Lavawall® through Cloudflare.
You can use your own logo for the console and notifications. You can also use a CNAME to automatically brand your console.
Note: you cannot currently re-proxy the CNAME to Lavawall® through Cloudflare.
Privacy & Security
We encourage primary authentication for Lavawall® through Passkeys or Single Sign On (SSO).
However, we do allow passwords and use passwords as part of the zero-knowledge encryption for your clients' sensitive data, such as Bitlocker keys and Personally-Identifiable Information (PII).
These passwords use Argon2id slow hashes with individual salts and peppers.
However, we do allow passwords and use passwords as part of the zero-knowledge encryption for your clients' sensitive data, such as Bitlocker keys and Personally-Identifiable Information (PII).
These passwords use Argon2id slow hashes with individual salts and peppers.
Yes! Lavawall communicates with its endpoints through TLS. However, given that many of our clients want to be as secure as possible and have
TLS inspection enabled, we allow for "insecure" connections with invalid certificates, which result from such configurations.
We have added an additional secure tunnel that mimics the TLS process within the public TLS tunnel. This extra tunnel provides authentication and privacy for the workstations and the Lavawall® servers to prevent attacks such as the one that took down Solar Winds.
We have added an additional secure tunnel that mimics the TLS process within the public TLS tunnel. This extra tunnel provides authentication and privacy for the workstations and the Lavawall® servers to prevent attacks such as the one that took down Solar Winds.
We do not enable remote access tools like ScreenConnect unless you authorize them
and are logged in. Lavawall® was not vulnerable to the ScreenConnect vulnerability
because we install and uninstall it right before it's used. In addition, we give the option of linking to Access.
Remote access is not enabled for read-only and audit situations.
Remote access is not enabled for read-only and audit situations.
Lavawall®'s designer holds a CISSP and CISA. In addition, we have external and internal security reviews.
Get In Touch
Have a quick question and don't want to talk? Send us a quick note with the form below and we'll reply within one business day.
NW Calgary:
(By Appointment Only)
ThreeShield Information Security Corporation
600 Crowfoot Crescent N.W., Suite 340
Calgary, Alberta
T3G 0B4
ThreeShield Information Security Corporation
600 Crowfoot Crescent N.W., Suite 340
Calgary, Alberta
T3G 0B4
SE Calgary:
(By Appointment Only)
ThreeShield Information Security Corporation
105, 11500 - 29th St. SE
Calgary, Alberta
T2Z 3W9
Canada
ThreeShield Information Security Corporation
105, 11500 - 29th St. SE
Calgary, Alberta
T2Z 3W9
Canada
Phone
Sales Hours:
9:00am to 5:00pm Mountain Time
Support Hours:
7:00am to 7:00pm Mountain Time
On-Call Support Hours:
24/7